At Intimacia, we deeply respect your privacy. We ensure that all orders are processed, packaged, and shipped with 100% discretion and maximum security.
### 1. 100% Discrete Packaging Guaranteed
- **Unmarked Outer Box**: All products are shipped in plain, sturdy, unmarked corrugated boxes or wooden crates (for heavy robotic models).
- **No Sensitive Labels**: There are no logos, product descriptions, or adult-related keywords anywhere on the external packaging or shipping label.
- **Discreet Sender Name**: The return address and sender name on the shipping label will display our neutral logistics company name: "[Neutral Entity Name, e.g., Global Logistics Service Limited]".
### 2. Processing & Delivery Times
- **Standard In-Stock Models**: Order processing takes 2–4 business days. Express delivery takes 5–8 business days.
- **Customized AI / Robotics Models**: Each AI companion doll involves precision electronic testing, joint calibration, and skin molding. Custom production typically takes 14–21 business days before dispatch.
- **Tracking Information**: Once your package is dispatched, you will receive a tracking number via email. The tracking portal will only show package weight and destination, maintaining full confidentiality.
### 3. Discreet Billing
Your credit card or bank statement will show a discreet descriptors, such as **"[Neutral Descriptor, e.g., SP * TECH TRADING]"**, ensuring your personal billing history remains private.