**Last Updated: October 21, 2026**
Welcome to intimacia (accessible from https://intimacia.com/ ). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to be bound by these Terms.
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### 1. Age Requirement (18+)
- Our website and products are strictly intended for individuals who are at least **18 years of age** (or the legal age of majority in your jurisdiction).
- By placing an order, you represent and warrant that you are legally of age and that accessing our content does not violate any local laws in your jurisdiction.
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### 2. Product Nature and Intended Use
- All AI companion robotics, customizable dolls, and related hardware are designed and sold solely for **personal novelty, adult entertainment, companionship, and art collection purposes**.
- **No Medical Claim**: Our products do not constitute medical, therapy, or physiological equipment.
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### 3. Intellectual Property and Software License
- **AI Software & Firmware**: The AI software, voice synthesis modules, and firmware embedded in our robotic products are licensed, not sold. You are granted a limited, non-exclusive, non-transferable license to use the software solely in connection with the physical unit.
- **Prohibited Conduct**: Reverse engineering, decompiling, extracting AI voice files, or modifying internal firmware without written authorization is strictly prohibited.
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### 4. Pricing and Payment
- All prices are displayed in [USD / Your Currency] and are subject to change without notice.
- We accept credit cards, and select cryptocurrencies. Payment descriptor on your financial statements will appear under a neutral name for discretion.
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### 5. Custom Orders and Cancellations
- **AI Customization**: High-tier AI companion units involving custom head sculpts, skin shading, or voice programming enter production upon payment confirmation.
- Custom orders cannot be canceled or modified once production has commenced.
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### 6. Limitation of Liability
- Intimacia shall not be held liable for any damages, skin discoloration, or electrical fault resulting from:
- Failure to follow the official **Care and Maintenance Guide**.
- Submerging non-waterproof electronic components (e.g., AI head module, charging ports) in water.
- Using unapproved power adapters or overcharging the internal battery system.
### 7. Contact Information
Questions about the Terms of Service should be sent to us at intimacia852@gmail.com.